| Quality |
Many organisations have introduced procedures to measure the quality of their procedures and products to ensure that these reach specific standards. Standards are often set by the organisations themselves or by industry or international bodies, such as the International Organization for Standardization (ISO). |
| Query |
A request for data from a file or database system. Often database systems feature a query "language" or formal protocol which can be used to interrogate data and produce a report based on specific selection criteria. |
|